Shipping and payment
Every device is tested prior to shipping and you also have a 100 % guarantee. If the device has been damaged due to shipping and handling or if you are not satisfied with the device, just send it back and I will give you an exchange or refund. No problem.
Attention EU buyers: from 10. april 2017, my company has become VAT obligated and i must add 22% VAT on the device and shipping. It will be charged at the end of the Paypal transaction.
Usually shipping to the USA and other countries takes 10 to 15 days or occasionally longer. You will receive a tracking number, but we discovered that this does not function in every country. For example, USPS in America is functional, but not everytime. Please be patient. Rarely do problems arise.
I now have (since this year, 2016), a contract with Fedex, so you now have the option of regular post or Fedex – which will mean receiving your device in a matter of days.
Regarding payment, you can pay via Paypal or you can send the money directly into my business account. You can find my account details below:
Be well d.o.o. ( Ltd.)
Slovenija – Europe
Bank account IBAN : SI56 6100 0001 3502 165
Bank : DELAVSKA HRANILNICA d.d. LJUBLJANA
SWIFT / BIC : HDELSI22