Every device is tested prior to shipping and you also have a 100 % guarantee. If the device has been damaged due to shipping and handling or if you are not satisfied with the device, just send it back and I will give you an exchange or refund. No problem.
Shipping and handling
The Bob Beck device will be shipped via DHL express shipping. Delivery of the shipment is usually within 5 to 7 working days. Shipment may be subject to import duties beyond my control.
DHL accepts shipments from Monday to Friday. If there are holidays in between, the delivery may be a day or so later. I ask for understanding.
The tracking number will be sent to your email from me and also via DHL notification. (Please check your SPAM folder as well)
When ordering, please also add your phone number for DHL needs.